In the present hyper-connected world, citizens are increasingly using digital technologies in their daily lives which requires government and public service agencies to undergo a digital transformation as well in order to deliver mission-critical information quickly and effectively. These mission-critical communications not only require speed and accuracy, but also the highest security standards to ensure the communications and data are transmitted safely.
NetSfere equips government, state and public service agencies with a highly secure and reliable mobile messaging solution for improved communication and increased collaboration within the agency along with better interactions with the public. Featuring a FIPS 140-2 compliant device-to-device encryption technology, NetSfere ensures that sensitive data is fully protected and private - allowing team members to discuss, debate and share ideas without worrying about unauthorized access to protected conversations or information.
NetSfere: Discuss, Debate and Share - Collaborate Securely
Instant messaging and video conferencing are effective and efficient communication tools. But for many government and public agencies, the security of confidential information prohibits the use of common messaging solutions and unsecure video conferencing solutions, forcing team members to communicate via less convenient and less efficient channels.
Designed to address the unique communication challenges faced by government and public bodies, NetSfere brings the power of security and compliance to government and agency workplace communication and delivers several important advantages:
Internal & External Collaboration
A secure messaging capability across the entire ecosystem that extends the immediacy and contextual benefits of mobile messaging with HD audio One-to-One calling, HD audio and Video Group calling, and Screen Sharing.
Secured Data Archiving
Encrypted record keeping with the ability to retain archived messages with customer approved retention policies. With features like keyword search and report generation, NetSfere enables your agency to comply with Freedom of Information Act and other regulatory requirements related to data retention and access.
Centralized Management Control
Maintain full control over the messaging platform with configurable policies regardless of the type of device – agency provided or BYOD.
Improved Speed
On-the-go and instant access to peers, other agencies and files for super critical and time sensitive information related to security of the nation, the safety of the public and others - resulting in more collaboration and better outcomes.
Total Compliance
Administrative, physical and technical safeguards to comply with regulatory and security standards required for agency communication and collaboration.
Flexibility
In addition to providing state-of-the-art data security – both on the cloud and on-premise, NetSfere is a highly flexible messaging solution that is simple, intuitive and scalable as per the needs of the agency.
Secure Storage & File Transfer
Secure, cloud-based storage and device-to-device encryption ensure the safe transfer and management of attachments.
Reliable Message Delivery
Reliable, intuitive messaging capabilities mean smoother operations and better communication among team members.
Internal Broadcasting
Robust broadcasting gives officers the ability to instantly distribute information about schedules, crises or other events to the entire team.
Benefits
Powerful Messaging Technology for Government & Public Service Agencies
Best-in-Class Security
Secure transmission and 256-bit device-to-device encryption protect messages and attachments, providing peace of mind about the privacy and security of confidential information.
Enhanced Messaging Control
As a cloud-based messaging solution, NetSfere delivers total control over account management, file sharing and policy compliance, including the ability to remotely wipe sensitive data from accounts and devices. Real-time statistics track communication performance indicators like number of accounts, active sessions and messages sent.
Secured Data Archiving
Encrypted record keeping with the ability to retain archived messages with customer approved retention policies. With features like keyword search and report generation, NetSfere enables your agency to comply with Freedom of Information Act and other regulatory requirements related to data retention and access.
Improved Work Efficiency
Instant messaging presents a highly efficient communication channel, enabling team members to communicate and collaborate in real-time. At the sender's discretion, messages can also be delivered via SMS text to facilitate remote work requirements when Wi-Fi or cellular data are unavailable.
Enhanced Real-Time Collaboration
The ability to instantly and contextually communicate via text, audio and video and share attachments one-on-one or in groups encourages opportunities for team-based collaboration, while temporary guest access allows officers to securely communicate with the public.
Secure Document Sharing
NetSfere allows to safely share documents as attachments to messages, extending the value of your investment by creating additional opportunities for collaboration and file sharing with public and within the agency.
Features
Robust Messaging Features for Government & Public Service Agencies
Device-to-Device Encryption
Secure every message and attachment with a unique key from the time it leaves the sending device until it arrives on receiving devices.
Total Management Control
Centralized account management gives executive and IT team members the ability to control account access and to remotely wipe data from the accounts of officers who leave the organization.
Group Video Calling
Instant video communication within an existing group conversation allows all participants to understand the full context of a discussion prior to joining a meeting.
Screen Sharing
Group video call participants are able to instantly share their screen to collaborate on internal documents and materials including images and videos.
Multimedia Messaging
Enjoy the flexibility of sending different types of content with messages shared via NetSfere.
Directory Integration
Integrated directories provide team members with streamlined, instant access to everyone in the agency.
Message Retention
Store and keep messages for an extended period of time to document communication and conversations.
Real-time Reporting
The ability to track key performance indicators in real-time allows officers to monitor and improve communication and collaboration.
Ease of Access
Extend the functionality of your messaging service with the ability to leverage any device with Web browser accessibility as a NetSfere access point.
Location Sharing
Location sharing features allow officers to know where other team members are at any given time, creating opportunities for improved scheduling and operational efficiency.
Unlimited Scalability
The ability to seamlessly add a virtually unlimited number of users aligns your communication technology with organizational growth.
Temporary Participation
Invite public to communicate via NetSfere's secure messaging platform for a limited time based on work requirements and mission critical activities.
Broadcast Capability
The ability to broadcast messages to large groups of recipients scattered across multiple locations increases the value and impact of the desired communication.
