Advanced Messaging Technology for Todays Healthcare Industry

Across the healthcare industry, providers are struggling to work faster, improve patient care and reduce wasteful spending. NetSfere is an affordable, easy-to-install and deploy HIPAA-compliant messaging solution that gives healthcare providers the tools to convert communication and collaboration into improved patient care and more efficient workflows.

Secure Messaging for a Complex Global Healthcare Regulatory Environment

At NetSfere, we built our messaging technology to meet the sophisticated messaging requirements of the global healthcare industry.

In today's healthcare environment, messaging has to do more than improve communication and productivity--it also has to comply with a dizzying array of local, in-country messaging regulations.

The regulations that govern the use of messaging technology in healthcare vary from one international jurisdiction to the next. In the U.S., messaging is regulated by the Health Insurance Portability and Accountability Act (HIPAA).

HIPAA Messaging Requirements for Healthcare Workers

HIPAA requires healthcare providers and their technology partners to comply with strict security and privacy standards for Protected Health Information (PHI and ePHI), i.e., medical histories, test results and other sensitive patient information.

Although HIPAA requirements only apply to healthcare providers in the U.S., similar rules and best practices apply to healthcare providers in other countries.

HIPAA and related healthcare privacy regulations around the world acknowledge the value of electronic communication in healthcare. But to reduce mobile security risks and the potential for lost or stolen devices, HIPAA requires healthcare providers and their technology partners to apply safeguards across several important categories:

Administrative Security Messaging Technology For Todays Healthcare Industry

Administrative

The formalization of processes and measures that ensure the security of PHI and worker practices.

Physical Buildings Advanced Messaging Technology For Todays Healthcare Industry

Physical

The protection of physical buildings and technology infrastructure that is vital to electronic information systems.

Technical Transmission Security Advanced Messaging Technology For Todays Healthcare Industry

Technical

Technical requirements to ensure the integrity of PHI, including access and audit controls, person or entity authentication, and transmission security.

Implementation of Policies Procedures For Advanced Messaging Technology For Todays Healthcare Industry

Policies and Procedures

The implementation of policies and procedures to comply with HIPAA standards and safeguard requirements.

For more information about HIPAA requirements for healthcare providers and technology partners, download our whitepaper

NetSfere: Robust, HIPAA-Compliant Messaging for Healthcare Providers

NetSfere's enterprise messaging service facilitates full compliance with HIPAA and other global healthcare regulations for policies and procedures, and for all administrative, physical and technical safeguards.

Key advantages of NetSfere enterprise messaging for healthcare providers include:

Logistics and Supply Chain Secure Instant Messaging

Total Compliance

Rest easy knowing that your messaging technology is equipping your organization with administrative, physical and technical safeguards you need to fully comply with HIPAA.

Secure Messaging for Retail and Logistics Companies

Reliability

NetSfere solutions are proven and reliable, eliminating the possibility that healthcare workers are using risky, non-compliant messaging apps designed for consumer use.

Secure Enterprise Messaging for Improve Supply Chain Workflow

Workplace Efficiency

Healthcare workers across your organization can instantly communicate with each other, regardless of their locations.

Promotional Broadcasting via Secure Instant Messaging

Better Patient Care

Increased collaboration among healthcare workers improves your ability to provide top-notch patient care, resulting in better outcomes for your patients.

Benefits

Improved Communication for the Healthcare Workplace

Peace of Mind

Device-to-device encryption and other safeguards provide robust security and facilitate total compliance with HIPAA and other international healthcare regulations. You can sleep easier knowing that your messaging technology prevents the unauthorized disclosure of patients' protected health information. For more information on NetSfere security see our whitepaper.

Workflow Efficiency

Clear channels of communication drive efficiency in the healthcare workplace. NetSfere improves the efficiency of healthcare workflows by enabling seamless communication among geographically diverse team members.

Enhanced Collaboration

Improved communication capabilities create opportunities for healthcare teams to collaborate more effectively, resulting in increased productivity and better patient outcomes.

Multimedia and Multi-Device Support

The ability to seamlessly transition between devices and support for media-rich attachments (e.g., photos) extend the value of your organization's communications investments.

Low Per-User Cost

Featuring a low cost per-user and unlimited scalability, NetSfere rapidly adapts to the needs of your organization, allowing you to maintain an agile and affordable communications strategy.

Features

Advanced Enterprise Messaging for a Changing Healthcare Industry

Data Security

h4, 256-bit secure data encryption allows healthcare workers to safely communicate PHI and device-to-device encryption protects messages from the instant they leave the sender's device to the instant they are received.

Centralized Storage

Secure, Cloud-based storage retains messages for improved recordkeeping and audits.

Management Control

Healthcare IT administrators have centralized account management and the ability to remotely wipe data from the accounts of healthcare workers who leave the organization.

Private Messaging

NetSfere security and encryption ensure that private messages and PHI remain private.

Integrated Directories

The integration of organizational directories makes it easy for healthcare workers to rapidly locate other team members for communication and collaboration.

Location Sharing

The ability to share locations allows healthcare professionals to know the physical locations of other team members, improving workflow efficiency.

Multi-Device Access

Healthcare workers enjoy access to messages and attachments on any device that is Web-browser accessible.

Scalability

The NetSfere messaging service rapidly scales to the needs of growing healthcare practices, institutions and organizations.

Multimedia Capabilities

Healthcare workers can share images and other types of content as multimedia attachments.

Intelligent Routing

Messages are sent as SMS texts when the intended recipients are out of range for Wi-Fi or cellular data.